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Customers Queue Up As DIY Store B&Q Reopens Its Stores Closed Amid Lockdown

Long queues were seen outside the British multinational DIY retailing company B&Q on Saturday, as the store reopened after over a month of temporary closure amid the coronavirus lockdown.

People queued up with shopping carts outside the store and used hand sanitiser before entering the building. Inside, they had to respect social distancing recommendations.

“I think it’s quite a good system because it stops people from pushing in, you know,” customer Vix said. “I think it’s fantastic, it’s organised,” she added.

Another customer, Graham, explained he is not bothered by the idea of waiting in line. “I think it should be like this all the time to be honest. And a bit more sort of civilised. I think it’s just brought about a bit more civility in people,” he said, “Learn to be patient if you want something in life, you know, rather than just getting it instantly all the time,” he concluded.

Caroline, another customer, thinks people are getting along more and more respectful towards each other. “People were talking in the queues, being quite joyful, having a bit of a laugh. The guys at the door were brilliant,” she said. “All in all it seems quite good.”

In total 61 stores of B&Q opened their doors to the customers on April 22, followed by another 80 openings on April 23 after over a month of closure. The DIY chain now has 155 of its UK stores open.

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